ourcommitment
to you & our team
Since we opened our doors at the first Rail in 2011, we've been committed to serving you the freshest locally-sourced burgers.
In the wake of COVID-19, we're adding to that commitment; we're doing everything in our power to ensure we provide a safe, healthy, and clean dining experience for both our guests and our team members in all of our restaurants.
dine-in & PATIO SEATING
AVAILABLE AT ALL LOCATIONS
how we're prioritizing safety:
What You Can Expect of Us
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Adhering strictly to the Ohio Restaurant Promise
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Going above and beyond state requirements for cleanliness and sanitization
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Ensuring all employees reporting to work are healthy
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Employees wearing masks
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Strategic table layouts and/or barriers to comply with social distancing
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Removing condiments from tables and offering single-use condiments upon request
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30-minute timers reminding all employees to stop what they're doing and wash their hands
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Hand sanitizing stations for guest use
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Continuing to offer curbside pick-up and encouraging guests to take advantage of online ordering for a truly touchless experience
What We Ask of You
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If you have been exposed to someone with COVID-19 or have symptoms such as a fever, cough, or shortness of breath, please choose delivery or curbside pickup instead of dine-in service
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Please adhere to social distancing guidelines by avoiding congregating in common areas
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Wear a mask upon entering the restaurant and in all common areas
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If you are a high-risk individual and do not feel safe dining in, please continue to take advantage of our curbside pickup and delivery options